At present, the freight forwarder market in the cross-border logistics circle is relatively chaotic, and some freight forwarder companies even go through the customs with some sensitive products in the form of false clearance or gray, which may lead to multiple risks at the same time. In addition, it is more difficult to control logistics risks because of the black box operation in these gray areas.
At present, it is concluded that cross-border logistics mainly has three risk sources: transportation security risk, customs risk and delivery risk.
1. Transportation security risks
This kind of risk event usually refers to the risk caused by the transportation of battery cargo, lighters, nail polish and other inflammable and explosive prohibited products. This type of risk situation is less, but when the accident is no small matter.
2. Customs risks
Because mail customs clearance is based on spot check mode, some international logistics operators will take a fluke mentality and pay no attention to customs risks such as tariffs and intellectual property rights of products. Even every year, the problem of underreporting tax evasion is detected by the customs. Once detected, it is not only simple to detain a piece of goods, but also possible to detain the whole batch of goods.
3. Delivery risk
Delivery risk refers to the failure of delivery in some cases, such as incorrect address information and contact information. This data is also very considerable, especially the delivery risk caused by the imperfect address data. Because the seller cannot query the accurate address abroad and knows nothing about the contact information, and the address information provided by the seller is the only delivery requirement, so it is impossible to verify.
In the future cross-border e-commerce market competition, channel building and all kinds of resources tend to be homogenized, and risk control will become the new direction of competition for all logistics enterprises. The basic inspection control, forecast control and supply control will become the three directions of risk control.
1. Grass-roots inspection and control:
Inspection and control at the grass-roots level is to test the operational execution of freight forwarding companies and cross-border logistics enterprises. It is worth noting that in the past, the implementation of grass-roots inspection and control of traditional logistics enterprises is not a small number of superficial, the phenomenon of people not goods is also common.
2. Forecast control:
The risk prediction system can filter packages that may have problems in the process of declaration by matching the attributes of product name, type and declared value, and timely call back to customers.
3. Delivery risk control:
The delivery risk control system is called “address verification”, which means that the address verification database can be updated in real time. According to the address data in the database, the address of the parcel can be checked and the problem can be solved immediately.